{"id":8606,"date":"2014-06-14T12:34:54","date_gmt":"2014-06-14T10:34:54","guid":{"rendered":"http:\/\/informacyde.com\/blog\/?p=8606"},"modified":"2014-06-14T13:19:02","modified_gmt":"2014-06-14T11:19:02","slug":"les-problemes-de-reseau-sfr","status":"publish","type":"post","link":"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/","title":{"rendered":"Les probl\u00e8mes de r\u00e9seau SFR"},"content":{"rendered":"

\"sfr-panne\"<\/a><\/p>\n

En ce moment, c’est le bordel chez SFR et la qualit\u00e9 de service en prend un sacr\u00e9 coup ! Je l’ai remarqu\u00e9 depuis quelques temps sans forc\u00e9ment y croire ni m’y int\u00e9resser plus que \u00e7a. Mais ayant deux lignes dont une chez Bouygues, je constate clairement la diff\u00e9rence. Bouygues est en ce moment au top et capte quasiment partout en 3G sans perte de r\u00e9seau. SFR, c’est loin d’\u00eatre le cas…<\/p>\n

Mon iPhone 5 est de plus en plus souvent en EDGE et en GPRS. Un ami vient de passer de Sosh (Orange) \u00e0 SFR…bonjour la d\u00e9ception ! C’est clair, il m’a indiqu\u00e9 qu’avant (comme je viens de le dire) il \u00e9tait tout le temps en 3G, maintenant, c’est EDGE ou GPRS. C’est l\u00e0 que j’ai commenc\u00e9 \u00e0 en parler avec d’autres personne qui m’ont dit exactement la m\u00eame chose.<\/p>\n

J’ai donc t\u00e9l\u00e9phon\u00e9 \u00e0 SFR !<\/strong><\/p>\n

J’ai eu au d\u00e9but un commercial qui simplement essay\u00e9 de m’embobiner en me faisant comprendre que c’\u00e9tait simplement un incident \u00e9ph\u00e9m\u00e8re\u00a0chez SFR et qui si le probl\u00e8me perdurait, c’\u00e9tait un probl\u00e8me qui venait de ma ligne ou de mon mobile… ben voyons ! Je me suis \u00e9nerv\u00e9 mais je pense qu’il avait pour consigne de faire blocage peu importe les arguments (chose qui m’\u00e9nerve !). J’ai demand\u00e9 \u00e0 parler au service technique…<\/strong><\/p>\n

Je suis tomb\u00e9 sur une jeune femme qui a cette fois plus \u00e0 l’\u00e9coute surtout apr\u00e8s m’\u00eatre \u00e9nerv\u00e9, suite \u00e0 son premier conseil : \u00ab\u00a0pour mieux capter, vous allez d\u00e9sactiver la 3G\u00a0\u00bb. Ma r\u00e9ponse : \u00ab\u00a0pardon ? je viens de quitter l’offre RED afin de prendre un forfait plus cher pour avoir plus de service et vous demander de d\u00e9sactiver la 3G ? Je peux aussi couper mon t\u00e9l\u00e9phone, comme \u00e7a je n’aurai plus de probl\u00e8me de r\u00e9seau\u00a0\u00bb. Gros blanc… je lui ai donc expliqu\u00e9 qu’avec les pannes r\u00e9guli\u00e8res, les avis de mes amis et surtout la r\u00e9alit\u00e9, j’\u00e9tais m\u00e9content de SFR ! C’est \u00e0 ce moment que j’ai gagn\u00e9 10 euros de remise sur ma prochaine facture.<\/p>\n

Mais la suite ?<\/strong><\/p>\n

Elle m’a indiqu\u00e9 qu’elle avait conscience que de nombreuses personnes rencontraient actuellement des probl\u00e8mes de r\u00e9seau et qu’il fallait simplement patienter mais qu’en revanche, au bout de 48h, si les probl\u00e8mes persistent, je peux rappeler pour faire ouvrir un dossier technique. On verra bien…<\/p>\n

En attendant, j’ai tout de m\u00eame suivi l’un de ses conseils : r\u00e9initialiser les param\u00e8tres r\u00e9seaux de mon iPhone. A suivre dans 48h mais je ne l\u00e2cherai pas l’affaire !<\/p>\n","protected":false},"excerpt":{"rendered":"

En ce moment, c’est le bordel chez SFR et la qualit\u00e9 de service en prend un sacr\u00e9 coup ! Je l’ai remarqu\u00e9 depuis quelques temps sans forc\u00e9ment y croire ni…<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[330],"tags":[1365,1366,1369,1367,220,394,1368],"class_list":["post-8606","post","type-post","status-publish","format-standard","hentry","category-mobiles","tag-panne","tag-probleme","tag-qualite","tag-remise-commerciale","tag-reseau","tag-sfr","tag-technique"],"yoast_head":"\nLes probl\u00e8mes de r\u00e9seau SFR<\/title>\n<meta name=\"description\" content=\"Les probl\u00e8mes de r\u00e9seau SFR\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les probl\u00e8mes de r\u00e9seau SFR\" \/>\n<meta property=\"og:description\" content=\"Les probl\u00e8mes de r\u00e9seau SFR\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/\" \/>\n<meta property=\"og:site_name\" content=\"Informacyde\" \/>\n<meta property=\"article:published_time\" content=\"2014-06-14T10:34:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2014-06-14T11:19:02+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/informacyde.com\/blog\/wp-content\/uploads\/2014\/06\/sfr-panne.jpg\" \/>\n<meta name=\"author\" content=\"Harold\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@https:\/\/twitter.com\/informacyde\" \/>\n<meta name=\"twitter:site\" content=\"@informacyde\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Harold\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/mobiles\\\/les-problemes-de-reseau-sfr\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/mobiles\\\/les-problemes-de-reseau-sfr\\\/\"},\"author\":{\"name\":\"Harold\",\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/#\\\/schema\\\/person\\\/e7e6dfe56d697fdbf8cdc6ab587bd4a3\"},\"headline\":\"Les probl\u00e8mes de r\u00e9seau SFR\",\"datePublished\":\"2014-06-14T10:34:54+00:00\",\"dateModified\":\"2014-06-14T11:19:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/mobiles\\\/les-problemes-de-reseau-sfr\\\/\"},\"wordCount\":470,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/#\\\/schema\\\/person\\\/e7e6dfe56d697fdbf8cdc6ab587bd4a3\"},\"image\":{\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/mobiles\\\/les-problemes-de-reseau-sfr\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/informacyde.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/06\\\/sfr-panne.jpg\",\"keywords\":[\"panne\",\"probl\u00e8me\",\"qualit\u00e9\",\"remise commerciale\",\"r\u00e9seau\",\"sfr\",\"technique\"],\"articleSection\":[\"Mobiles\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/mobiles\\\/les-problemes-de-reseau-sfr\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/mobiles\\\/les-problemes-de-reseau-sfr\\\/\",\"url\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/mobiles\\\/les-problemes-de-reseau-sfr\\\/\",\"name\":\"Les probl\u00e8mes de r\u00e9seau SFR\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/mobiles\\\/les-problemes-de-reseau-sfr\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/mobiles\\\/les-problemes-de-reseau-sfr\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/informacyde.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/06\\\/sfr-panne.jpg\",\"datePublished\":\"2014-06-14T10:34:54+00:00\",\"dateModified\":\"2014-06-14T11:19:02+00:00\",\"description\":\"Les probl\u00e8mes de r\u00e9seau SFR\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/mobiles\\\/les-problemes-de-reseau-sfr\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/mobiles\\\/les-problemes-de-reseau-sfr\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/mobiles\\\/les-problemes-de-reseau-sfr\\\/#primaryimage\",\"url\":\"http:\\\/\\\/informacyde.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/06\\\/sfr-panne.jpg\",\"contentUrl\":\"http:\\\/\\\/informacyde.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/06\\\/sfr-panne.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/mobiles\\\/les-problemes-de-reseau-sfr\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Les probl\u00e8mes de r\u00e9seau SFR\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/\",\"name\":\"Informacyde\",\"description\":\"High-Tech & Co - Depuis 2004\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/#\\\/schema\\\/person\\\/e7e6dfe56d697fdbf8cdc6ab587bd4a3\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/#\\\/schema\\\/person\\\/e7e6dfe56d697fdbf8cdc6ab587bd4a3\",\"name\":\"Harold\",\"logo\":{\"@id\":\"https:\\\/\\\/www.informacyde.com\\\/blog\\\/#\\\/schema\\\/person\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/in\\\/harold-birene-6b35a2114\\\/\",\"https:\\\/\\\/x.com\\\/https:\\\/\\\/twitter.com\\\/informacyde\"],\"url\":\"https:\\\/\\\/www.informacyde.com\\\/blog\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Les probl\u00e8mes de r\u00e9seau SFR","description":"Les probl\u00e8mes de r\u00e9seau SFR","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/","og_locale":"fr_FR","og_type":"article","og_title":"Les probl\u00e8mes de r\u00e9seau SFR","og_description":"Les probl\u00e8mes de r\u00e9seau SFR","og_url":"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/","og_site_name":"Informacyde","article_published_time":"2014-06-14T10:34:54+00:00","article_modified_time":"2014-06-14T11:19:02+00:00","og_image":[{"url":"http:\/\/informacyde.com\/blog\/wp-content\/uploads\/2014\/06\/sfr-panne.jpg","type":"","width":"","height":""}],"author":"Harold","twitter_card":"summary_large_image","twitter_creator":"@https:\/\/twitter.com\/informacyde","twitter_site":"@informacyde","twitter_misc":{"\u00c9crit par":"Harold","Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/#article","isPartOf":{"@id":"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/"},"author":{"name":"Harold","@id":"https:\/\/www.informacyde.com\/blog\/#\/schema\/person\/e7e6dfe56d697fdbf8cdc6ab587bd4a3"},"headline":"Les probl\u00e8mes de r\u00e9seau SFR","datePublished":"2014-06-14T10:34:54+00:00","dateModified":"2014-06-14T11:19:02+00:00","mainEntityOfPage":{"@id":"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/"},"wordCount":470,"commentCount":0,"publisher":{"@id":"https:\/\/www.informacyde.com\/blog\/#\/schema\/person\/e7e6dfe56d697fdbf8cdc6ab587bd4a3"},"image":{"@id":"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/#primaryimage"},"thumbnailUrl":"http:\/\/informacyde.com\/blog\/wp-content\/uploads\/2014\/06\/sfr-panne.jpg","keywords":["panne","probl\u00e8me","qualit\u00e9","remise commerciale","r\u00e9seau","sfr","technique"],"articleSection":["Mobiles"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/","url":"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/","name":"Les probl\u00e8mes de r\u00e9seau SFR","isPartOf":{"@id":"https:\/\/www.informacyde.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/#primaryimage"},"image":{"@id":"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/#primaryimage"},"thumbnailUrl":"http:\/\/informacyde.com\/blog\/wp-content\/uploads\/2014\/06\/sfr-panne.jpg","datePublished":"2014-06-14T10:34:54+00:00","dateModified":"2014-06-14T11:19:02+00:00","description":"Les probl\u00e8mes de r\u00e9seau SFR","breadcrumb":{"@id":"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/#primaryimage","url":"http:\/\/informacyde.com\/blog\/wp-content\/uploads\/2014\/06\/sfr-panne.jpg","contentUrl":"http:\/\/informacyde.com\/blog\/wp-content\/uploads\/2014\/06\/sfr-panne.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.informacyde.com\/blog\/mobiles\/les-problemes-de-reseau-sfr\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.informacyde.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Les probl\u00e8mes de r\u00e9seau SFR"}]},{"@type":"WebSite","@id":"https:\/\/www.informacyde.com\/blog\/#website","url":"https:\/\/www.informacyde.com\/blog\/","name":"Informacyde","description":"High-Tech & Co - Depuis 2004","publisher":{"@id":"https:\/\/www.informacyde.com\/blog\/#\/schema\/person\/e7e6dfe56d697fdbf8cdc6ab587bd4a3"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.informacyde.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":["Person","Organization"],"@id":"https:\/\/www.informacyde.com\/blog\/#\/schema\/person\/e7e6dfe56d697fdbf8cdc6ab587bd4a3","name":"Harold","logo":{"@id":"https:\/\/www.informacyde.com\/blog\/#\/schema\/person\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/in\/harold-birene-6b35a2114\/","https:\/\/x.com\/https:\/\/twitter.com\/informacyde"],"url":"https:\/\/www.informacyde.com\/blog"}]}},"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/piIgU-2eO","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.informacyde.com\/blog\/wp-json\/wp\/v2\/posts\/8606","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.informacyde.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.informacyde.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.informacyde.com\/blog\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.informacyde.com\/blog\/wp-json\/wp\/v2\/comments?post=8606"}],"version-history":[{"count":0,"href":"https:\/\/www.informacyde.com\/blog\/wp-json\/wp\/v2\/posts\/8606\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.informacyde.com\/blog\/wp-json\/wp\/v2\/media?parent=8606"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.informacyde.com\/blog\/wp-json\/wp\/v2\/categories?post=8606"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.informacyde.com\/blog\/wp-json\/wp\/v2\/tags?post=8606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}