j’ai \u00e9crit derni\u00e8rement<\/a> sur la baisse de qualit\u00e9 du service puisque j’ai en face de moi un chauffeur habill\u00e9 en tenue d\u00e9contract\u00e9e\u00a0qui n’a pas mis de bouteille d’eau\u00a0dans sa voiture. Ce qui ne l\u2019emp\u00eache pas d’\u00eatre tr\u00e8s gentil et agr\u00e9able. Mais ce n’est pas r\u00e9ellement le service Uber auquel on s’attend.<\/p>\nEt un, et deux… Uber !<\/h2>\n
Derni\u00e8rement, pour rentrer chez moi, j’ai essay\u00e9 de prendre un Uber depuis l’a\u00e9roport. Pour bien faire les choses, je me suis positionn\u00e9 exactement o\u00f9 me le demandait l’application. Je suis du genre ob\u00e9issant dans ce type de situation.<\/p>\n
Premier Uber<\/strong> : il m’appelle 1 minute apr\u00e8s la commande en me demandant de monter aux \u00ab\u00a0Arriv\u00e9es\u00a0\u00bb. Je refuse. Le principe du chauffeur…que tu dois aller chercher\u2009! J’\u00e9tais surtout tr\u00e8s charg\u00e9.<\/p>\nJ’ai annul\u00e9 ma course rapidement pour n’avoir aucuns frais.<\/p>\n
Deuxi\u00e8me Uber<\/strong> : il ne m’appelle pas tout de suite. J\u2019essaye de garder confiance, tout en me convainquant que le premier n’\u00e9tait juste pas d\u00e9brouillard. Mais finalement… il m\u2019appelle au bout de 3\/4 minutes pour me demander o\u00f9 je suis, si je peux me d\u00e9placer. Je refuse cat\u00e9goriquement, une nouvelle fois. Il me rappelle peu de temps apr\u00e8s\u00a0pour me dire que la police l’emp\u00eache de passer. Je commence \u00e0 m’\u00e9nerver et lui dis de laisser tomber.<\/p>\nJ’annule la course…et Uber me facture 5\u20ac. Hein ?! Je suis factur\u00e9 parce que les voitures n’arrivent pas \u00e0 me r\u00e9cup\u00e9rer selon les consignes de l’application ?<\/p>\n
Heureusement, l’application est bien faite et je suis recr\u00e9dit\u00e9 rapidement de cette somme. Pour une prochaine course bien s\u00fbr, Uber ne va pas facturer son incomp\u00e9tence !<\/p>\n
J’ai donc pris un taxi<\/h2>\n
J\u2019ai \u00e9t\u00e9 \u00e0 la borne de taxi pour ne pas passer ma soir\u00e9e \u00e0 l’a\u00e9roport. Prise en charge imm\u00e9diate car il n’y avait pas de monde. Deux destinations pour le chauffeur mais \u00e7a ne lui a pas pos\u00e9 plus de probl\u00e8mes que \u00e7a. Ce que j\u2019essaye de dire, c\u2019est qu\u2019il n\u2019avait pas besoin de GPS pour se diriger. \u00c7a change. La course est 5 euros plus cher et pour la seconde adresse, il d\u00e9marre le compteur mais c\u2019est de bonne guerre.<\/p>\n
Au final, j\u2019ai surtout trouv\u00e9\u2026tr\u00e8s peu de diff\u00e9rence entre un taxi et un \u00ab\u00a0Uber d\u2019aujourd\u2019hui\u00a0\u00bb. Pas d\u2019\u00e9change avec le chauffeur, une voiture correcte, pas de bouteille d\u2019eau\u2026 juste le tarif qui est plus \u00e9lev\u00e9, mais payer 5 euros pour avoir sa voiture tout de suite, c\u2019est pas mal, non ?<\/p>\n
Je le r\u00e9p\u00e8te, Uber a int\u00e9r\u00eat \u00e0 r\u00e9agir pour rester aussi bon qu\u2019\u00e0 ses d\u00e9buts. La baisse est notable. Et not\u00e9e !<\/p>\n","protected":false},"excerpt":{"rendered":"
J’\u00e9cris ce billet depuis un Uber qui me conduit \u00e0 l’a\u00e9roport. Je repense \u00e0 ce que j’ai \u00e9crit derni\u00e8rement sur la baisse de qualit\u00e9 du service puisque j’ai en face…<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1465],"tags":[1369,1447,1497,1445],"class_list":["post-9242","post","type-post","status-publish","format-standard","hentry","category-au-quotidien","tag-qualite","tag-service","tag-taxi","tag-uber"],"yoast_head":"\n
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<\/p>\n